{"id":3189,"date":"2024-12-30T10:18:18","date_gmt":"2024-12-30T09:18:18","guid":{"rendered":"https:\/\/bellatrix.sk\/privacy-policy\/"},"modified":"2025-03-06T13:33:10","modified_gmt":"2025-03-06T12:33:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/bellatrix.sk\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:100px;--awb-flex-wrap:wrap;\" id=\"gdpr-content\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1456px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>BELLATRIX, sro, Moldavsk\u00e1 2\/A, 040 11, Ko\u0161ice, Company ID: 31 720 552, Tax ID: 2020482431, VAT ID: SK2020482431 Company registered in the Commercial Register of the Municipal Court of Ko\u0161ice, Section Sro, entry no.: 7278\/V Contact: +421 55 6325292 | bellatrix@bellatrix.sk | www.bellatrix.sk <\/p>\n<p>As the operator of the information system, in order to maintain fairness and transparency towards data subjects, it publishes this statement on the protection of personal data under the title.<\/p>\n<p>Pursuant to Article 13 and the relevant recitals of Regulation (EU) 2016\/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the &#8220;Regulation&#8221;) and Act of the National Council of the Slovak Republic No. 18\/2018 Coll. on the protection of personal data and on the amendment and supplementation of certain acts (hereinafter referred to as the &#8220;Act on the Protection of Personal Data&#8221;)  <\/p>\n<h2>Purposes of processing personal data<\/h2>\n<p>There are reasons for processing the personal data of data subjects (customers) in our information systems on precisely defined legal bases. The purposes are specifically determined, explicitly stated and legitimate, and when processing the personal data of data subjects, we adhere to the principle of lawfulness pursuant to Articles 6 and 9 of the Regulation (individual purposes and legal bases are listed in the annex to this Privacy Policy). <\/p>\n<h2>Automated individual decision-making and profiling<\/h2>\n<p>The operator does not process personal data for the purpose of automated individual decision-making, does not perform profiling or provide information society services pursuant to Article 8(1) of the GDPR and Article 15(1) of the Personal Data Protection Act.   <\/p>\n<h2>Data subjects whose personal data are processed in our information systems for specifically defined purposes may exercise the following rights in writing or electronically:<\/h2>\n<ol>\n<li><strong>Right of access to personal data<\/strong> \u2013 this is the right to obtain confirmation as to whether your personal data are being processed, as well as the right to obtain access to these data, in terms of the purposes and duration of the processing, the categories of personal data concerned, the recipients, the procedure for any automated processing, and the consequences of such processing. As a controller, we have the right to use all reasonable measures to verify the identity of the data subject requesting access to the data, in particular in relation to online services and identifiers (Article 15, recitals 63, 64 of the Regulation). <\/li>\n<li><strong>The right to have inaccurate and incomplete personal data rectified<\/strong> (Article 16, Recital 65 of the Regulation).<\/li>\n<li><strong>Right to erasure<\/strong> \u2013 \u201cforgetting\u201d personal data that are no longer necessary for the purposes for which they were collected and processed; upon withdrawal of consent on the basis of which the processing is carried out; upon unlawful processing; if personal data were collected in connection with an information society offer (in the case of children), provided that the conditions set out in Article 17, recitals 65, 66 of the Regulation are met.<\/li>\n<li><strong>The right to restriction<\/strong> of processing can be exercised if, as a data subject, you contest the accuracy of personal data and other requirements pursuant to Article 18, Recital 67 of the Regulation, in the form of temporary transfer of selected personal data to another processing system, prevention of users&#8217; access to selected personal data, or temporary removal of processing.<\/li>\n<li><strong>The right to data portability<\/strong> is the right to have the personal data you have provided to our information systems, based on your consent or the performance of a contract, transferred to another controller in a structured, commonly used and machine-readable format, if technically feasible and subject to the conditions of Article 20 Recital 68 of the Regulation, if the processing is carried out by automated means. The exercise of this right is without prejudice to Article 17 of the Regulation. The right to data portability does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us as the controller.  <\/li>\n<li>Without prejudice to any other administrative or judicial remedy, you as a data subject have the right to lodge a complaint with the Slovak Personal Data Protection Authority pursuant to Article 77 of the Regulation if you consider that the processing of personal data concerning you infringes the Regulation or the Personal Data Protection Act. You as a data subject also have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data, including where the processing is necessary for the purposes of the legitimate interests pursued by us as a controller or by a third party (except for processing carried out by public authorities in the performance of their tasks), unless such interests are overridden by your interests or fundamental rights and freedoms as a data subject which require the protection of personal data (in particular where the data subject is a child). <\/li>\n<\/ol>\n<p>BELLATRIX, sro, Moldavsk\u00e1 2\/A, 040 11, Ko\u0161ice, Company ID: 31 720 552, as the information system operator, has taken all appropriate personnel, organizational and technical measures to ensure maximum protection of your personal data in order to reduce the risk of their misuse, leakage, etc. to the greatest extent possible. In accordance with our obligation under Article 34 of the Regulation, we inform you as data subjects that if a situation arises where we, as the operator, violate the protection of your personal data in a way that is likely to result in a high risk to the rights and freedoms of natural persons, we will notify you of this fact without undue delay. NOTE: due to compliance with the principle of minimization, all personal data provided by you is a necessary legal or contractual requirement for fulfilling the purpose of their processing. Failure to provide mandatory data necessary for concluding a contract may result in the non-conclusion of the contractual relationship. In case of any questions related to the protection of your personal data, including the exercise of your rights under the Regulation and the Act on the Protection of Personal Data, please contact us: email address: bellatrix@bellatrix.sk If you are not satisfied with our response, or you believe that we are processing your personal data unfairly or unlawfully, you can file a complaint with the supervisory authority, which is the Office for the Protection of Personal Data of the Slovak Republic, https:\/\/dataprotection.gov.sk, Hrani\u010dn\u00e1 12, 820 07 Bratislava 27; tel. number: +421 \/2\/ 3231 3214; E-mail: statny.dozor@pdp.gov.sk.     <\/p>\n<h3>1. COMPLAINTS HANDLING<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>Handling complaints about services and goods provided.<\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>The legal basis for processing personal data in the IS in question is Act No. 250\/2007 Coll. on Consumer Protection.  <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>They are not.<\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>6 months from the date of complaint handling.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>Customers, partners, suppliers, buyers.<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>Name, surname, ID card or travel document number, permanent residence address.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>2. EXERCISE OF THE RIGHTS OF THE DATA SUBJECTS<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>Handling requests from natural persons seeking to exercise their rights as data subjects pursuant to Regulation (EU) 2016\/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.<\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>Art. 6(1)(c), in accordance with Art. 15 to 22 and 34 of Regulation (EU) 2016\/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.    <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>State administration, public authority and public administration bodies in accordance with relevant legal regulations.<\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>1 year from the date of processing the application.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>A natural person who, as a data subject, within the purposes defined by the controller, contacts the controller with a request to exercise their rights.<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>Personal data related to the processing of requests by which data subjects have exercised their rights, in particular title, name, surname, address, signature and other personal data to which the data subject&#8217;s exercised right applies.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>3. CONTRACTUAL RELATIONS<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>Within the information system in question, personal data of a natural person as one of the contracting parties is processed. In the IS Contractual Relations, contractual relationships for the provision of accommodation and related services are prepared and concluded. <\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>Constitution of the Slovak Republic, Act of the Slovak National Council No. 513\/1991 Coll. Commercial Code, Act of the Slovak National Council No. 40\/1964 Coll. Civil Code.    <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>They are not.<\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>5 years from the completion of the contract.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>Contracting party \u2013 natural person.<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>Personal data to the necessary extent, in particular title, name, surname, date of birth, permanent residence \/ temporary residence, phone number, e-mail, account number, signature, address.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>4. OPERATOR PROMOTION<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>Promotion of the operator, publication of information about the operator&#8217;s activities (e.g. organized events and offers, etc.) with the aim of building its reputation. Promotion takes place on the operator&#8217;s website, in the online space and also in the operator&#8217;s internal premises. <\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>The consent of the data subject pursuant to Article 6(1)(a) of the Regulation and the Act on the Protection of Personal Data, whereby the data subject has the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.   <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>They are not.<\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>30 days from the withdrawal of consent.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>Operator employees, customers, suppliers, purchasers, partners, involved persons.<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>Personal data to the extent necessary, in particular title, name, surname, function \/ job title, photo, video and other personal data in order to achieve the purpose of processing.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>5. MARKETING<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>The purpose of processing personal data is to send marketing offers, mainly via e-mail \/ newsletter.<\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>Legitimate interest within the meaning of Article 6(1)(f) of the Regulation.<br \/>\n The consent of the data subject pursuant to Article 6(1)(a) of the Regulation and the Act on the Protection of Personal Data, whereby the data subject has the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.     <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>Intermediaries &#8211; mainly marketing and advertising agencies, software\/IT service providers.<\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>30 days from the withdrawal of consent.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>Natural persons \u2013 customers, partners, suppliers, purchasers.<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>First name, last name, email address.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>6. ECONOMY, ACCOUNTING DOCUMENTS<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>Economic agenda and processing of accounting documents, especially contracts, orders, processing of incoming invoices and invoicing to customers.<\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>Act No. 460\/1992 Coll. Constitution of the Slovak Republic, as amended.<br \/>\n Act No. 513\/1991 Coll. Commercial Code, as amended.<br \/>\n Act of the National Council of the Slovak Republic No. 431\/2002 Coll. on accounting, as amended.<br \/>\n Act No. 222\/2004 Coll. on Value Added Tax, as amended.<br \/>\n Act No. 145\/1995 Coll. on administrative fees, as amended.<br \/>\n Act of the National Council of the Slovak Republic No. 595\/2003 Coll. on income tax, as amended.<br \/>\n Act of the National Council of the Slovak Republic No. 461\/2003 Coll. on social insurance, as amended.<br \/>\n Act of the National Council of the Slovak Republic No. 563\/2009 Coll. on Tax Administration (Tax Code), as amended.<br \/>\n Act No. 40\/1964 Coll. Civil Code, as amended.<br \/>\n Act No. 311\/2001 Coll. Labor Code, as amended.                    <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>State administration, public authority and public administration bodies in accordance with relevant legal regulations. Intermediary \u2013 a contractual partner who provides accounting services for the operator. <\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>10 years.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>&#8211; Natural persons &#8211; customers.<br \/>\n &#8211; Employees of suppliers and customers.<br \/>\n &#8211; Representatives of suppliers and customers.<br \/>\n &#8211; Intermediary &#8211; a contractual partner of the operator who provides accounting services.<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>Personal data related to the management of accounting documents, in particular title, name, surname, permanent address, temporary address, telephone number, e-mail address, date of birth, personal identification number, type and number of identity document, signature, account number.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>7. LEGAL RELATIONSHIPS AND COLLECTION OF CLAIMS<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>Ensuring the management of the legal agenda (e.g. first-instance proceedings, handling of appeals, handling of litigation, representation in legal matters, application of decisions on compensation for damages, recovery of compensation for damages, application of obligations under contracts, proposing measures with organizational and legal impact, etc.).<\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>Act No. 460\/1992 Coll. Constitution of the Slovak Republic, as amended.<br \/>\n Act No. 40\/1964 Coll. Civil Code, as amended.<br \/>\n Act No. 99\/1963 Coll. Civil Procedure Code.<br \/>\n Act of the NR SR no. 300\/2005 Coll. Criminal law.<br \/>\n Act of the National Council of the Slovak Republic No. 301\/2005 Coll. Criminal Procedure Code.<br \/>\n Act of the Slovak National Council No. 71\/1967 Coll. Administrative Procedure.<br \/>\n Act No. 233\/1995 Coll. on bailiffs and enforcement activities (Enforcement Procedure).<br \/>\nAct of the National Council of the Slovak Republic No. 7\/2005 Coll. on Bankruptcy and Restructuring.<br \/>\n Act of the National Council of the Slovak Republic No. 153\/2001 Coll. on the Prosecutor&#8217;s Office.<br \/>\n Act of the National Council of the Slovak Republic No. 372\/1990 Coll. on Misdemeanors.<br \/>\n Act No. 586\/2003 Coll. on advocacy and amending Act No. 455\/1991 Coll. on trade entrepreneurship.<br \/>\nAct No. 311\/2001 Coll. Labor Code, as amended.  <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>&#8211; Courts.<br \/>\n &#8211; Bailiff&#8217;s offices.<br \/>\n &#8211; State administration, public authority and public administration bodies in accordance with relevant legal regulations.<\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>10 years.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>Customers \u2013 debtors, counterparties in disputes, other natural persons in the position of parties to the proceedings.<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>Personal data related to the handling of disputes, in particular name, surname, address of permanent residence or stay, date of birth or other identification data, telephone number, e-mail address.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>8. REGISTRY MANAGEMENT<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>Management of incoming and outgoing mail (registry management).<\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>Act No. 395\/2002 Coll. on archives and registries and on amendments to certain acts, as amended.<br \/>\n Act No. 305\/2013 Coll. on the electronic form of the exercise of powers of public authorities and on amendments and supplements to certain acts (e-Government Act), as amended.    <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>State administration, public authority and public administration bodies in accordance with relevant legal regulations.<\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>3 years.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>Senders and recipients of correspondence (natural persons).<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>Personal data related to the administration of the registry, including delivery to an electronic mailbox, in particular title, first name, last name, address, telephone number, e-mail address, subject of correspondence\/registration record and other personal data necessary to achieve the purpose.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3>9. COMPLAINTS<\/h3>\n<div class=\"table-1\">\n<table style=\"text-align: left;\">\n<tbody>\n<tr>\n<th>Purpose of processing personal data<\/th>\n<td>Handling complaints, namely implementing procedures for submitting, registering, receiving, investigating and notifying in writing the result of the complaint investigation or review of complaints.<\/td>\n<\/tr>\n<tr>\n<th>Legal basis<\/th>\n<td>Act No. 9\/2010 Coll. on Complaints, as amended.  <\/td>\n<\/tr>\n<tr>\n<th>Beneficiary categories<\/th>\n<td>The complainant and other natural persons concerned by the complaint.<\/td>\n<\/tr>\n<tr>\n<th>Cross-border transfer of personal data<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Deadlines for erasing personal data<\/th>\n<td>6 months from the date of resolution of the complaint.<\/td>\n<\/tr>\n<tr>\n<th>Information about the existence of automated decision-making, including profiling<\/th>\n<td>It is not happening.<\/td>\n<\/tr>\n<tr>\n<th>Categories of data subjects<\/th>\n<td>&#8211; Natural persons \u2013 complainant.<br \/>\n &#8211; The person to whom the complaint relates.<br \/>\n &#8211; Other natural persons whose personal data is necessary for handling complaints.<\/td>\n<\/tr>\n<tr>\n<th>Personal data category<\/th>\n<td>Personal data related to the handling and investigation of complaints, in particular the name, surname, permanent or temporary residence address of the complainant, the complainant&#8217;s address for delivery in electronic form, other personal data ascertained or submitted during the handling of the complaint and which are necessary to achieve the purpose of the processing. Special categories of personal data pursuant to Art. 9 para. 1 of Regulation No. 2016\/679 (GDPR) or Section 16 para. 1 of Act No. 18\/2018 Coll. on the protection of personal data may be the subject of processing if they are the subject of a complaint or ascertained during the handling of the complaint. Personal data relating to the admission of guilt for criminal offences, misdemeanours pursuant to Art. 10 of Regulation No. 2016\/679 (GDPR) or Section 17 of Act No. 18\/2018 Coll. on the protection of personal data may be subject to processing if they are the subject of a complaint or discovered during the handling of a complaint.            <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column max-width-1000\" style=\"--awb-padding-top:40px;--awb-padding-right:20px;--awb-padding-bottom:40px;--awb-padding-left:20px;--awb-bg-color:#f6faff;--awb-bg-color-hover:#f6faff;--awb-bg-size:cover;--awb-border-color:var(--awb-color5);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two no-line\" style=\"--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:20px;--awb-margin-left:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-left-small:0px;--awb-margin-bottom-medium:20px;--awb-font-size:38px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;DM Sans&quot;;font-style:normal;font-weight:600;margin:0;text-transform:none;font-size:1em;--fontSize:38;line-height:1.1;\">Downloadable Privacy Policy<\/h2><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Link to PDF file with privacy policy.\" aria-label=\"Link to PDF file with privacy policy.\" href=\"\/wp-content\/uploads\/2025\/01\/Bellatrix_GDPR.pdf\"><i class=\"fa-file-pdf fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download PDF file<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3189","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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